Our experience all started with making the initial phone call to California Replacement windows where we were warmly greeted by Juli. I was able to tell her what I was looking for and was very surprised at how quickly she was able to send Jimmy out for a free in-home estimate.
We were on a time constraint due to our baby coming. Jimmy was very professional, personable and knowledgeable about the options for our shutters. Due to Covid, Jimmy made sure to keep his mask on and kept his distance.
A few weeks later, Todd contacted us to schedule our shutter installation. He was very nice, quick and also used safety precautions. We are so pleased with our shutters. They have completely transformed our rooms by creating a nice, clean overall appearance, not to mention the privacy and darkness they provide.
I love that we are able to control the natural lighting that comes in to our house because of the split shutters we ordered. Funny story, the morning after we had our shutters installed, I had to wake my daughter up for school and she was so upset with me because I was waking her up "in the middle of the night"..
It was hilarious because it was actually morning but the shutters blocked out the morning sun. If you're ready this review, you must be thinking about becoming a Cal Rep customer, look no further, no need to waste your time. Call them immediately and say YES!!
They are amazing from start to finish. Plus, it's always nice to talk to someone rather than an automated message.
Shutters in the Nursery
Shutters in the Kitchen Nock
Shutters in the Daughters Room
Shutters for a 10 foot Bay Window
Summary: We are very pleased with the work CalRep Windows did to replace our home's 25 year old windows along with replacing a huge sliding glass door with a smaller one. We definitely recommend contacting them if you need to get your windows replaced!
Details: Cal Rep was one of three places we contacted regarding getting our seven windows and one sliding glass door replaced. Each place sent someone out to visit us at our house in order to give us a quote.
However of the three people who visited only Jimmy Jiminez with CalRep took the time to truly listen to our questions and determine what we wanted instead of going straight into a sales pitch telling us what *they* thought we would want. Bonus: He was prepared and had his mask on before we even opened the door to greet him.
Jimmy was very patient with us as we went through many rounds of deciding on style, model, etc for the windows. The final cost was reasonable (lowest of all three we contacted). Jimmy estimated four weeks to get the windows from when we placed the down payment and that's how long it took.
The day that the windows were replaced Rafael, Libo, and Johnathon arrived on time. They completed all the work in one day which was impressive considering that the new sliding glass door was smaller than the old one so they needed to build up the new wall area (including frame up, insulation, drywall, putting texture on the drywall, adding stucco on the outside, etc).
They did forget about the new baseboard but arranged to come back to add it at a later date for no additional cost. The only thing they didn't do was paint (either inside or out), however this was not a surprise as Jimmy had told us about that up front.
We were especially pleased that the workers listened to us and took the time to replace our bedroom window first so we could then isolate all our pets (and ourselves as well) in a single area while the rest of the work was done.
The workers did a good job isolating the work being done on the windows from the rest of the house which meant we didn't need to do much vacuuming or dusting afterwards. The windows themselves were cleaned after they were installed and looked great (see attached photo for one window before and after).
Pat came to our house to measure our windows for the in home estimate. We have 22 windows and a slider so this took about 2 hours. Pat was very detailed in describing all our options, and he did not try to force us into any product. We needed some casement windows (crank to open), some stationary windows, and some slider windows.
Pat emailed our estimate to us within the 24 hours which he said he would. We had one other company that had the same product. Our estimate came in $2000 less with California Replacement Windows. He also informed us that orders were taking about a month and he would get us an install date in a couple weeks.
Once we had the install date, that never changed. Our install date was July 14. Art, Hugo, and their nephew (we did not get his name) showed up around 9 am. Due to the amount of windows they informed us this was a 2 day job. They set up the mats and covered all furniture in the rooms they worked in.
They installed about 14 windows the first day. They asked permission to leave tools and the extra windows in the garage which was not a problem. They cleaned up so well that you couldn't even tell they were here. The next day they finished installing all the windows and finished all the fine details like caulking and trimming.
Once again they cleaned up. All windows were installed perfectly and the attention to detail was amazing. I would 100% recommend California Replacement Windows. Pat was so professional and knowledgeable as were the install team. I am sure they have more installers, but be sure to ask for Art, Hugo, and their nephew to do your job! Amazing work!
Look at the Difference
Cannot say enough about Cal Rep. We did our house in two parts and the team at Cal Rep were awesome. From Jimmy who came over tot he house for the estimate to Julie who helps us when we can into the shop to look at the two brand of windows, to Joel who answered additional questions made and helped make changes on our initial order and finally Roger and his crew who did both jobs installing Milgard Tuscany Patio doors and windows.
Pricing was excellent as well as the workmanship. Due to my wife's eagle eye she noticed a scratch. Cal Rep ordered a new window and Milgard came out and replaced it. It did take few weeks as Milgard are only in the No. OC on Tuesdays. Great Service and their installers said if you notice any others just call Cal Rep and they will get us out here to replace.
Kitchen Picture Window with Sliders
Outside of Picture Window
We did a lot of research for replacing our backyard French door and kitchen picture window. We also got a few price quotes and these guys were the best price with the best reviews. They came out to our house and showed us all of our options and we put down a deposit.
A few weeks later they came by ON TIME and started taking out the old stuff and replacing it with our chosen vinyl window and door. Took 6ish hours and they look great!!! We would highly recommend them!
We have nothing but good things to say about this company and we are not easy customers to satisfy. When we got a quote from Calif Replacement it was significantly less than the two other bids. Our project was complex and involved some demolition work and stucco patching.
The day of the install I think there were eight guys that showed up. Each had a specific job to perform whether it was putting plastic to protect the furniture or removing the pop outs around the window or prepping the new opening for the windows to hauling away the debris.
They worked well as a team and got the project done in two days. Drywall needed to come back a third day simply because it needed to dry before final sanding. Quality of the glass and frames are excellent. Any minor issues (every project has them) were addressed and corrected in a timely manner. If you are looking for a window replacement project give these guys a call.